MGMT 221 (MGMT)
Select an airline such as American, Delta, Southwest, Emirate, etc., and compose a scholarly case study paper that provides details on one of the information systems that has been implemented by the company in the area of human resources, sales and marketing, customer service, reservations, maintenance, or operations. Be sure to select an information system that has resulted in the airline gaining a competitive advantage over its competitors. Touch on how the utilization of the information system has assisted the airline's management or employees in making better decisions, improving the business processes, operating more efficiently, or attracting or retaining customers.
Your document submission is due by the posted due date. Your instructor will use the 1.4 Case Study Rubric for evaluating and grading your submission.
Save your assignment using a naming convention that includes your first and last name and the activity number (or description). Do not add punctuation or special characters.
| Question | Category | Purchases |
|---|---|---|
| MGMT 221- 2.3 Module Review: Questions (PLG1) | MGMT 221 | 0 |
| MGMT 221- 2.5 Discussion Modules 1 & 2 | MGMT 221 | 0 |
| MGMT 221- 3.3 Case Study: Cybersecurity (PLG1) | MGMT 221 | 0 |
| MGMT 221- 4.3 Module Review: Questions (PLG1) | MGMT 221 | 0 |
| MGMT 221- 4.5 Discussion Modules 3 & 4 | MGMT 221 | 0 |
| MGMT 221- 6.3 Case Study: E-commerce & Mobile Commerce (PLG1) | MGMT 221 | 0 |
| MGMT 221- 6.4 Discussion Modules 5 & 6 | MGMT 221 | 0 |
| MGMT 221- 8.4 Discussion Modules 7 & 8 | MGMT 221 | 0 |
| MGMT 221- 8.3 Research Project Final Submission (PLG1) | MGMT 221 | 0 |
| MGMT 221- 9.3 IS Technology Current Events | MGMT 221 | 0 |
| MGMT 221- 9.5 Discussion: MIS Reflection | MGMT 221 | 0 |
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